CUSTOMER SUPPORT
Returns & problems
Contact us promptly if an order is damaged, incorrect, faulty, or not as described.
Before returning an item
Phone or email Computer Consultancy Ltd with your order number and a description of the issue. We will confirm the return or support process.
Physical products
Keep the product, accessories and packaging together where practical. Consumer rights under New Zealand law are not limited by this process.
Digital products
Digital keys cannot normally be returned after they have been revealed or delivered, except where required by law or where the supplied key is faulty.